What's CRM?
Customer Relationship Management (CRM) is a know-how for controlling all your company’s associations and interactions with consumers and potential prospects. The goal is easy: Enhance business enterprise relationships. A CRM process assists providers remain connected to shoppers, streamline procedures, and enhance profitability.
When persons get more info talk about CRM, they usually confer with a CRM procedure or System, a tool that helps with Make contact with management, product sales management, productivity, and even more.